Terms of Use

Feedfast is operated by [Your registered legal entity], registered at [Your registered address]. In these terms “we”, “us” and “Feedfast” mean that entity, and “you” means the person or organisation using the service.

The service lets you publish a changelog, run a public feedback board, and monitor uptime for your own projects, at feedfa.st.

You need an account to use the dashboard. You must give an email address you control, keep your sign-in method secure, and you are responsible for everything done through your account and your API keys.

One person or organisation per account. You must be old enough to enter a contract where you live. If you create an account for an organisation, you confirm you may bind it to these terms.

In plain English: Look after your account. Anything done with your API key counts as done by you, so revoke a key the moment you think it has leaked.

The Free plan is free indefinitely, within the limits published on our pricing page — currently 1 project, 15 published changelog entries, 1 monitor and 25 status subscribers.

Pro costs $9/mo or $79/yr, billed in advance and renewing automatically until cancelled. Payments are handled by Creem.io, which acts as merchant of record — your card details never reach our servers, and your receipt and any tax come from them.

You can cancel any time from the billing portal. Cancelling stops the next renewal; you keep Pro until the end of the period you already paid for. We do not automatically refund part-used periods, but if something goes wrong on our side, email [email protected] and we will sort it out. Statutory rights to withdraw or refund under the consumer law that applies to you are unaffected.

If we change prices, we will tell you by email at least 30 days beforehand, and the change applies from your next renewal.

In plain English: Cancel whenever. You keep what you paid for until it runs out. Nothing is deleted when you drop to Free — extra projects and monitors go read-only or paused instead.

Downgrades are deliberately gentle. If you exceed a Free limit after a downgrade, the excess becomes read-only or paused — extra monitors stop running, extra projects stop accepting changes — but nothing is deleted. Upgrading again restores everything.

Everything you put into the service — changelog entries, project names, logos, monitor configuration, and the feedback your users submit to your boards — stays yours. We claim no ownership of it.

You grant us the limited licence we need to actually run the service: to store your content, to display it on your public project pages, to include it in your RSS feeds and the embeddable widget, and to send it in the emails you have configured. That licence ends when you delete the content or your account.

You are responsible for what you publish, including that you have the right to publish it and that it does not infringe anyone else's rights.

Your public feedback board accepts submissions from people without accounts. Those people are your users, not ours. You decide what stays up, and you are the data controller for what they submit — see the Privacy Policy for what that means in practice.

You must moderate your own board. We may remove content or suspend a project if it breaks the rules below, but we do not monitor boards proactively.

You may not use Feedfast to:

• publish content that is unlawful, defamatory, harassing, or infringes someone else's rights
• monitor endpoints you do not own or have permission to monitor — uptime checks are HTTP requests we make on your instruction
• use monitors to load-test, scrape, or otherwise burden a third party's infrastructure
• send unsolicited email through status subscriptions or digests
• attempt to break, overload, or gain unauthorised access to the service or another customer's data
• resell the service as your own without a written agreement with us

We may suspend or terminate an account that breaks these rules. Where it is reasonable to do so, we will warn you first and give you a chance to put it right.

In plain English: Only monitor endpoints you actually control, and don't use the check scheduler as a load generator against somebody else.

Monitors make HTTP requests on a schedule from our infrastructure. A check can fail for reasons that have nothing to do with your service — a network path, DNS, a rate limit, our own downtime. We open an incident only after two consecutive failures, precisely because a single failed check is not reliable evidence.

Do not rely on Feedfast as your only monitoring, and do not rely on it for anything safety-critical. Uptime percentages we display are calculated from the checks we managed to run, excluding maintenance windows you declared.

We aim to keep Feedfast available and will give notice of planned maintenance where we can. We do not offer a contractual uptime guarantee or service credits on any plan.

We add and change features. If we remove something you depend on, or make a change that materially reduces what your plan includes, we will give you reasonable notice by email and you may cancel and receive a pro-rata refund of the unused period.

You can delete your account at any time from Settings. Deletion removes your projects, changelog entries, feedback boards, monitors and check history. It is immediate and cannot be undone, so export anything you want to keep first.

We may terminate or suspend your account for a serious or repeated breach of these terms, or if we are required to by law. If we terminate without cause, we will refund the unused part of any period you have paid for.

The service is provided as-is. To the extent the law allows, we exclude implied warranties and are not liable for lost profits, lost revenue, lost data, or indirect or consequential loss.

Where we are liable, our total liability in any twelve-month period is limited to what you paid us in that period — which, on the Free plan, is nothing.

Nothing here excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

We may update these terms. For material changes we will email account holders at least 30 days before they take effect. Continuing to use the service after that means you accept the new terms; if you would rather not, cancel and we will refund the unused period.

These terms are governed by the law of [Your country], and disputes go to the courts of [Your country]. If you are a consumer, you keep the protection of the mandatory law of the country you live in, and you may also bring proceedings there.

Support: [email protected]. Legal notices: [email protected], or by post to [Your registered legal entity], [Your registered address].