Terms of Service

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access the Service.

2. Service Description

Feedfast is a feedback management platform that allows users to submit, track, and vote on feedback items.

3. Accounts and Usage

3.1. Public Access

• Submitting feedback does not require an account
• Anonymous feedback submissions are permitted and governed by these Terms

3.2. Account Requirements

• An account is required for additional features, including but not limited to:
• Voting on feedback
• Managing feedback
• Accessing administrative features
• Viewing analytics
• Responding to feedback

3.3. Account Responsibilities

• You are responsible for maintaining the security of your account credentials
• You must provide accurate and complete information when creating your account
• You are responsible for all activities that occur under your account

4. Subscription Plans and Payments

4.1. Free Trial

• We offer a 3-day free trial of the Service
• No payment information is required to start the trial
• If you do not upgrade to a paid plan before the trial ends, your account and all associated data will be permanently deleted
• We are not obligated to notify you before trial expiration

4.2. Subscription Options

• Monthly Subscription: Recurring payment charged at the beginning of each billing period
• One-time Payment: Single payment for extended access to the Service

4.3. Payment Terms

• All payments are non-refundable
• Prices are subject to change with notice
• You agree to pay all applicable taxes
• Failed payments may result in service suspension

4.4. Service Discontinuation

• In the event we cease operations or discontinue the Service:
• We will provide 30 days notice when possible
• One-time payment plans will not be guaranteed perpetual access
• No refunds will be issued for remaining subscription periods
• You will have the opportunity to export your data before service termination
• We reserve the right to terminate the Service at any time
• Neither one-time nor subscription payments guarantee permanent service availability

5. Data Retention and Deletion

5.1. Trial Period

• All data associated with trial accounts will be permanently deleted if not converted to a paid plan
• Deletion occurs automatically after the trial period expires
• Data cannot be recovered after deletion

5.2. Active Accounts

• Data is retained while your account is active and in good standing
• You may request data deletion at any time
• We maintain backups for system integrity purposes

5.3. Account Termination

• We may retain certain data as required by law
• You can request complete account deletion by contacting us

6. Acceptable Use

6.1. You agree not to:

• Use the Service for any illegal purpose
• Submit false or misleading feedback
• Attempt to gain unauthorized access to the Service
• Interfere with other users' access to the Service
• Create multiple accounts for abusive purposes

7. Content Ownership

7.1. You retain ownership of the feedback you submit.

7.2. You grant us a worldwide, non-exclusive license to use, store, and display your content for the purpose of providing the Service.

8. Service Modifications

8.1. We reserve the right to:

• Modify or discontinue features
• Change pricing
• Update these Terms
• Terminate the Service

8.2. We will attempt to provide reasonable notice of significant changes.

9. Limitation of Liability

9.1. The Service is provided "as is" without warranties of any kind.

9.2. We are not liable for:

• Service interruptions
• Data loss
• Indirect, special, or consequential damages
• Loss of profits or data

10. Termination

10.1. We may terminate or suspend your account at any time for violations of these Terms.

10.2. Upon termination:

• Access to the Service will cease
• Data may be deleted
• No refunds will be issued

11. Changes to Terms

We may modify these Terms at any time. Continued use of the Service constitutes acceptance of modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law provisions.

13. Contact

For questions about these Terms, please contact us at contact@feedfa.st.